{"id":3,"date":"2026-05-05T10:37:13","date_gmt":"2026-05-05T10:37:13","guid":{"rendered":"https:\/\/redsparkte.a2hosted.com\/divox\/?page_id=3"},"modified":"2026-05-15T13:08:35","modified_gmt":"2026-05-15T13:08:35","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/redsparkte.a2hosted.com\/divox\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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1. Overview<\/h4>

This Privacy Policy explains how Divox Books collects, uses, and protects information across all its applications.<\/p>

2. Information We Collect<\/h4>

Business Information<\/strong><\/p>

  • Business name, address, contact details<\/li>
  • Tax and billing-related information<\/li><\/ul>

    Staff Information<\/strong><\/p>

    • Name, contact details<\/li>
    • Work schedules and availability<\/li>
    • Login credentials (securely stored)<\/li><\/ul>

      Customer Information<\/strong><\/p>

      • Name, phone number, email<\/li>
      • Appointment and purchase history<\/li>
      • Preferences and notes (if added by business)<\/li><\/ul>

        Transaction Data (POS)<\/strong><\/p>

        • Billing details and invoices<\/li>
        • Payment records (non-sensitive unless integrated with providers)<\/li><\/ul>

          Check-In Data<\/strong><\/p>

          • Guest check-in codes<\/li>
          • Email (for resending codes)<\/li>
          • Appointment confirmations<\/li><\/ul>

            Device & Usage Data<\/strong><\/p>

            • Device type, OS, IP address<\/li>
            • App usage logs and diagnostics<\/li><\/ul>

              3. How We Use Information<\/h4>

              We use data to:<\/p>

              • Provide booking, billing, and management services<\/li>
              • Process transactions and appointments<\/li>
              • Enable guest check-in functionality<\/li>
              • Improve features and performance<\/li>
              • Provide support and communication<\/li><\/ul>

                4. Data Sharing<\/h4>

                We do not sell personal data.<\/p>

                We may share data:<\/p>

                • With the business using Divox Books (as part of service functionality)<\/li>
                • With trusted service providers (hosting, analytics)<\/li>
                • When required by law or legal processes<\/li><\/ul>

                  5. Data Security<\/h4>

                  We implement appropriate safeguards:<\/p>

                  • Encrypted data transmission (where applicable)<\/li>
                  • Secure authentication systems<\/li>
                  • Role-based access controls<\/li><\/ul>

                    However, no system is completely secure.<\/p>

                    6. Data Retention<\/h4>

                    Data is retained:<\/p>

                    • As long as required for service delivery<\/li>
                    • As needed for legal or compliance obligations<\/li><\/ul>

                      7. User Rights<\/h4>

                      Depending on applicable laws, users may:<\/p>

                      • Request access to their data<\/li>
                      • Request correction or deletion<\/li>
                      • Contact the business (salon\/store) for account-related actions<\/li><\/ul>

                        8. Cookies & Tracking<\/h4>

                        We may use limited tracking technologies for:<\/p>

                        • Performance monitoring<\/li>
                        • Improving user experience<\/li><\/ul>

                          9. Third-Party Services<\/h4>

                          Divox Books may use third-party providers (e.g., cloud hosting, analytics). These providers operate under their own privacy policies.<\/p>

                          10. Childrens Privacy<\/h4>

                          Divox Books services are not intended for children under 13. We do not knowingly collect data from children.<\/p>

                          11. International Use<\/h4>

                          If used outside India, data may be processed in other regions where our infrastructure or partners operate.<\/p>

                          12. Changes to Privacy Policy<\/h4>

                          We may update this policy periodically. Continued use implies acceptance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                          Privacy Policy 1. Overview This Privacy Policy explains how Divox Books collects, uses, and protects information across all its applications. 2. Information We Collect Business Information Business name, address, contact details Tax and billing-related information Staff Information Name, contact details Work schedules and availability Login credentials (securely stored) Customer Information Name, phone number, email Appointment […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/redsparkte.a2hosted.com\/divox\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redsparkte.a2hosted.com\/divox\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/redsparkte.a2hosted.com\/divox\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/redsparkte.a2hosted.com\/divox\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/redsparkte.a2hosted.com\/divox\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":26,"href":"https:\/\/redsparkte.a2hosted.com\/divox\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":2334,"href":"https:\/\/redsparkte.a2hosted.com\/divox\/wp-json\/wp\/v2\/pages\/3\/revisions\/2334"}],"wp:attachment":[{"href":"https:\/\/redsparkte.a2hosted.com\/divox\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}