Client Management
Build Stronger Client Relationships with Smart Client Management
Divox Salon helps salons organize customer information, track appointment history, manage preferences, and deliver personalized experiences — all from one centralized platform.
Complete Client Profiles
Store detailed client information and access everything you need instantly during appointments.
Client Profiles Include:
- Contact information
- Appointment history
- Service preferences
- Product purchases
- Notes & allergies
Appointment & Visit History
View complete client booking history to better understand customer preferences and deliver personalized salon experiences.
Benefits:
- Faster service recommendations
- Improved customer satisfaction
- Personalized appointments
- Better client retention
Personalized Client Experiences
Deliver customized experiences by tracking preferred stylists, favorite services, color formulas, and special notes for every client.
Track:
- Favorite services
- Preferred staff members
- Product preferences
- Special instructions
- Visit frequency
Client Communication Made Easy
Stay connected with clients through automated reminders, follow-up messages, promotions, and personalized notifications.
Send:
- Appointment reminders
- Rebooking messages
- Promotional offers
- Birthday greetings
- Loyalty rewards
- Follow-up notifications
Loyalty & Membership Management
Reward repeat customers and encourage long-term engagement with built-in loyalty and membership tools.
Features Include:
- Loyalty points tracking
- Membership plans
- VIP customer profiles
- Reward programs
- Exclusive member offers
Smart Notes & Client Preferences
Keep detailed notes for each client to ensure a consistent and professional experience every visit.
Save Information Like:
- Hair color formulas
- Preferred treatments
- Allergies & sensitivities
- Service recommendations
- Purchase history
Easy Client Search & Organization
Quickly search and manage client records with advanced filtering and organized customer databases.
Search By:
- Name or phone number
- Appointment history
- Membership status
- Preferred stylist
- Last visit date
Client Insights & Analytics
Understand customer behavior and improve retention with real-time client insights and reporting tools.
Track:
- Repeat visit rates
- Client spending
- Popular services
- Customer retention
- Appointment frequency