Everything You Need to Know About Divox
Find answers to the most common questions about Divox, our products, pricing, implementation, support, integrations, and more.
General Questions
What is Divox?
Divox is a cloud-based business management platform that helps businesses streamline operations through industry-specific software solutions. Our platform includes Divox Food for restaurants, Divox Retail for retail businesses, and Divox Books for salons, spas, wellness centers, and appointment-based businesses.
Which industries does Divox serve?
Divox provides software solutions for:
- Restaurants & Cafés
- Quick Service Restaurants (QSR)
- Cloud Kitchens
- Bakeries
- Grocery Stores
- Supermarkets
- Fashion & Apparel
- Electronics Stores
- Pharmacies
- Beauty Salons
- Spas
- Barbershops
- Wellness Centers
- Massage Studios
- Medical Spas
- Multi-location Businesses
Franchise Businesses
Is Divox cloud-based?
Yes. Divox is a secure cloud-based platform that allows you to manage your business from anywhere using your computer, tablet, or smartphone.
Can I use Divox on multiple devices?
Absolutely. Divox works across desktops, tablets, mobile phones, and POS terminals, allowing you and your staff to access business data whenever needed.
Do I need to install any software?
No. Divox is primarily cloud-based. Depending on your hardware and business needs, some applications may require installation for POS devices or mobile apps.
Products & Features
What products does Divox offer?
Divox currently offers three core solutions:
- Divox Food – Restaurant POS & Restaurant Management
- Divox Retail – Retail POS & Inventory Management
- Divox Books – Salon, Spa & Appointment Booking Software
Does Divox support multiple business locations?
Yes. Divox includes centralized multi-location management, allowing you to manage stores, branches, or franchises from a single dashboard.
Can I manage inventory with Divox?
Yes. Inventory management includes stock tracking, purchase orders, stock transfers, barcode support, low stock alerts, warehouse management, and supplier management.
Does Divox support online ordering and appointments?
Yes.
- Divox Food supports online food ordering and delivery.
- Divox Books supports online appointment booking.
- Retail businesses can integrate with eCommerce solutions depending on their requirements.
Can I manage employees and staff?
Yes. Divox includes employee management features such as staff scheduling, attendance, roles, permissions, payroll support, and performance tracking.
Payments & Integrations
Which payment methods are supported?
Divox supports multiple payment methods including:
- Cash
- Credit Cards
- Debit Cards
- UPI
- Digital Wallets
- Gift Cards
- Split Payments
- Contactless Payments
Availability may vary depending on your region.
Can Divox integrate with accounting software?
Yes. Divox supports accounting integrations that simplify bookkeeping, tax reporting, and financial management.
Does Divox support barcode scanners and receipt printers?
Yes. Divox works with a wide range of POS hardware including:
- Barcode Scanners
- Receipt Printers
- Cash Drawers
- Kitchen Printers
- Customer Displays
- POS Terminals
Pricing & Subscription
How much does Divox cost?
Divox offers flexible pricing plans based on your business size, number of locations, and required features. Contact our sales team for a personalized quote.
Is there a free trial available?
Yes. We offer a free demo or trial for eligible businesses so you can explore the platform before subscribing.
Can I upgrade my plan later?
Yes. You can upgrade your subscription as your business grows and your operational needs change.
Support & Security
What kind of customer support does Divox provide?
Our support team provides assistance through:
- Phone
- Live Chat
- Remote Support
Is my business data secure?
Yes. Divox uses industry-standard security practices, encrypted data transmission, regular backups, and secure cloud infrastructure to protect your business information.
Does Divox automatically back up data?
Yes. Your business data is regularly backed up to ensure reliability and business continuity.
How long does implementation take?
Most businesses can get started within a few days. Larger organizations with multiple locations or custom requirements may require additional implementation time.
Getting Started
How do I get started with Divox?
Simply contact our sales team or request a demo through our website. Our experts will help you choose the right solution and guide you through implementation.
Can I migrate data from my current system?
Yes. Our team can assist with migrating products, customers, inventory, appointments, and other business data from supported systems.
Does Divox provide staff training?
Yes. We provide onboarding, training sessions, and documentation to ensure your team can use Divox effectively.
Can Divox grow with my business?
Absolutely. Whether you’re operating a single location today or planning to expand into multiple branches or franchises, Divox is designed to scale alongside your business.
How can I contact Divox?
You can reach our team through the Contact Us page, request a demo online, or connect with us via phone or email. We’re happy to answer your questions and help you find the right solution.
